Managed detection and response for a growing business

Ongoing vigilance, sized for a real business

Managed defence is how a smaller organisation gets someone watching for trouble after the working day ends. Cyber Root’s managed detection and response service monitors the endpoints and services we agree, investigates the alerts that matter, and helps contain an incident before it becomes a week of downtime.

It is built for Leicester, Nottingham and Derby businesses that already have an IT provider, but not a security analyst. We do not replace your IT company. We add the detection and response layer they are not staffed to run, and we write what we find so both of you can act on it.

What managed defence covers

Threat detection

Continuous monitoring of the agreed environment, with alerts triaged so you are not called about every noisy event.

Endpoint security

Protection and visibility on the laptops and servers people actually use, which is where most intrusions become real.

Network and perimeter context

Firewall and remote-access activity used to decide whether an alert is an attack or a misconfiguration.

Data protection advice

Practical controls around access and encryption where the monitoring shows data is exposed.

Awareness link-up

Human risk is still the most common entry point. We connect findings to phishing awareness where that is the gap.

Incident response

A defined set of steps to contain an incident and get you back to a known state, using the plan from readiness work if you have one.

Why businesses choose a managed service

Attackers do not keep office hours, and a busy internal IT team cannot watch logs and fix printers on the same day. A managed service gives you a named way to escalate, a record of what was investigated, and advice that changes as the threats change. We tailor the scope to your devices, your cloud services and your budget, rather than selling a single package to every client. Managed defence also produces the evidence many customers and insurers now ask for: that someone is looking, that alerts are reviewed, and that you know who to call. It supports, and does not replace, Cyber Essentials or a penetration test.

How we start

Scope

We list the endpoints, identities and services that are worth watching.

Onboarding

Tools are deployed with your IT provider, and we agree who is allowed to isolate a device.

Run

Alerts are triaged. You hear about what needs a decision, not every raw event.

Review

A regular conversation about what we saw, what changed, and what to improve next.

Talk to us about managed defence

Related services

Most East Midlands clients combine more than one of these. Start with the gap that matters most.

Incident response readiness

The plan and the tabletop that make a live response faster.

Full details →

Vulnerability management

Close the weaknesses monitoring will otherwise keep seeing.

Full details →

Phishing and awareness

Reduce the alerts that start with a clicked link.

Full details →

Frequently asked questions

No. The service is designed for small and mid-sized organisations. The scope, and the price, follow the number of devices and the services you actually use.

No. They keep running the infrastructure. We watch for attacks, investigate suspicious activity and coordinate the response with them.

We contact the people named in your escalation path, contain what we are authorised to contain, and stay with you through the first decisions. Live incident support beyond the agreed scope is confirmed with you before extra work starts.

Yes, where it is in scope. Mailbox and identity activity is one of the most useful places to look for a business of your size.

Antivirus blocks known malware on a device. Managed defence is people and process around detection: someone reviews what the tools see and decides what to do next.

Ready to strengthen your defences?

Speak to our Leicester-based team for a clear, no-obligation discussion about your needs.

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